Redefining support with AI Agents that understand your product.
The story so far. Key moments in our ongoing mission to redefine customer support.
Mar 2025
Decimal is founded
in California
April 2025
First prototype launched to design partners
May 2025
Closed our seed round
June 2025
Launched our second product
July 2025
Enterprise ready security
August 2025
Increase customer adoption
September 2025
Scaling momentum
Future
More goodness
Founded by
Sanjeet Hajarnis
Chief Executive Officer
Head of AI at Eightfold AI. Sanjeet built the pricing models at Uber that was responsible for billions of rides and the early AI models that powered Facebook's News Feed.
Kevin Raji Cherian
Chief Technology Officer
Built and scaled the Vector Search product at Databricks from 0 to 1. Before that, I was part of the early engineering team at Eightfold that built and scaled key infrastructure and platform.