Decimal introduces its agentic support platform: a team of L1–L3 AI Support Engineers that resolve simple to complex tickets in minutes, boosting support efficiency from day one.

Decimal also launches self-healing knowledge base: It captures every fix and update, keeping documentation accurate and current without manual upkeep.

Seamless integrations with leading ticketing, knowledge management, and observability platforms, enabling Decimal to fit directly into enterprise support workflows without disruption.

Security and compliance that match the world’s most regulated industries, paired with flexible deployment for enterprise scale.

AI agents that not only resolve issues autonomously, but also prevent them

We’ll keep releasing new features and enhancing AI agent's performance based on feedback.